Privacy Policy & Cookies

GeniLegal understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, genilegal.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested prior to using GeniLegal, should you not accept please refrain from using Our Site.

Privacy Notice and Cookies

Please read our Privacy Policy carefully as it describes our collection, use, disclosure, retention, and protection of your personal information. This notice applies to any website or service which references this Privacy Policy.

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Where you provide us with your personal information in any of the ways described in section 4 below, you agree that we may collect, store, and use it (a) in order to perform our contractual obligations to you, (b) based on our legitimate interest for processing (i.e. for internal administrative purposes or for the detection or prevention of crime) or (c) based on your consent, which you may withdraw at any time, as described in this Privacy Policy.

You have certain rights in relation to your data, including the right to object to processing based on legitimate interests, profiling (including the use of custom and lookalike/similar audiences), and direct marketing. At any time, you can exercise your rights by emailing us at info@genilegal.co.uk. For further details about our processing and your rights, please see below.

1. Who we are

Our Site is owned and operated by Claimtech Ltd. Claimtech Ltd are registered in the United Kingdom under Company Number 13134407

Registered address: Deansfield House, 98 Lancaster Road, Newcastle-Under-Lyme, Staffordshire, England, ST5 1DS.

Email: info@genilegal.co.uk

We are registered with the Information Commissioners Office under number ZB512088

For the purposes of the General Data Protection Regulation (the “GDPR”), Claimtech Ltd is the controller in relation to your data.

For further information about our Privacy Policy, our processing of data about you, or if you have any queries about your rights under local law, how to update your records, or how to obtain access to the information that we hold about you, please contact us on the details noted above.

2. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers

3. What data we collect and how

To the extent permissible under the applicable law, we collect information about you when you:

  1. Register to use our website or service; this may include your name, address, email address, telephone number...We may also ask you to provide additional information about product preferences or requirements.
  2. Contact us by telephone, fax, SMS, email or post.
  3. Contact us through the Chat app available in our website
  4. Contact us through other channels like social media portals.
  5. When you sign up to receive our newsletter

We also collect information from your devices (including mobile devices) that you use to access our website (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information. We may do this using cookies or similar technologies (as described in section 9 below).

4. How we use your data

To the extent permissible under applicable law, we use your information:

To contact you to confirm your details or requirements

We may contact you by phone, SMS, email or the chat on our website to confirm some details or product requirements. We may also contact you to ask about your experience using our site and service, and dealing with the Business Partners which we connected you with.

To email you about other Offers – But only if you have not opted out of such emails

When you use Our Site we would like to contact you via email, SMS about similar products or services to the one you have shown interest in and we think you might like.

You can always unsubscribe from those emails/SMS and we won’t contact you again.

Working with suppliers

We work with a number of suppliers, who process data on our behalf. These include cloud storage providers and email service providers. We have appropriate contracts in place with such suppliers to ensure the protection and confidentiality of data.

5. Transferring your data

Personal information in the European Union is protected by data protection laws, but other countries do not necessarily protect your personal information in the same way.

Our website and some of our services, or parts of them, may also be hosted in the United States or otherwise outside of the EEA (which means all EU countries including Norway, Iceland, and Liechtenstein) and this means that we may transfer any information which is submitted by you through the website or service outside the EEA to the United States or to other territories outside of the EEA. When you send an email to us, this will also be stored on our email servers, which are hosted in the United States.

We may use service providers based outside of the EEA to help us provide our websites and services to you (for example, platform providers who help us deliver our services, or advertising) and this means that we may transfer your information to service providers outside the EEA for the purpose of providing our applications, advertising, and services to you.

We take steps to ensure that where your information is transferred outside of the EEA by our service providers and hosting providers, appropriate measures and controls are in place to protect that information in accordance with applicable data protection laws and regulations. In each case, such transfers are made in accordance with the requirements of Regulations (EU) 2016/679 (the General Data Protection Regulations or “GDPR”) and may be based on the use of the European Commission’s Standard Model Clauses for transfers of personal data outside the EEA.

By using our website or services or by interacting with us in the ways described in this Privacy Notice, you consent to the transfer of your information outside the EEA in the circumstances set out in this Privacy Notice. If you do not want your information to be transferred outside the EEA, you should not use our website or services.

6. Storing your data

We have a data retention policy, which sets out for how long we keep data.

We will keep your data only for as long as necessary to fulfil the purpose(s) for which it was collected in the first place.

7. Legal grounds for processing

This notice sets out (above) how we use your data. Under the GDPR, controllers must have a valid lawful basis for each processing activity that they undertake. This section sets out our lawful basis for each activity.

Legal Grounds

Activity Lawful Basis under the GDPR Your rights
Data processing for the completion of the Service Legitimate Interests You have the right to object to processing based on legitimate interests.
Using and sharing IP addresses Legitimate Interests You have the right to object to processing based on legitimate interests.
Using and sharing IP addresses Legitimate Interests You have the right to object to processing based on legitimate interests.
To email you about similar Products Legitimate Interests You have the right to object to processing based on legitimate interests.
Receiving data from service providers Legitimate Interests You have the right to object to processing based on legitimate interests.
Automated decisions and Profiling Legitimate Interests You have the right to object to processing based on legitimate interests.
Processing of Personal Data in order to comply with applicable laws. Legitimate Interests You have the right to object to processing based on legitimate interests.

8. Your rights

If you are based within the European Economic Area (“EEA”) or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:

  1. Register to use our website or service; this may include your name, address, email address, telephone number...We may also ask you to provide additional information about product preferences or requirements.
  2. The right to be told how we use your information and obtain access to your information;
  3. The right to have your information rectified or erased or place restrictions on processing your information;
  4. The right to object to the processing of your information e.g. for direct marketing purposes;
  5. The right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically feasible (“data portability”);
  6. Where the processing of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions;
  7. The right to object to any decisions based on the automated processing of your personal data, including profiling; and
  8. The right to lodge a complaint with the supervisory authority responsible for data protection matters

If we hold any information about you which is incorrect or if there are any changes to your details, please let us know so that we can keep our records accurate and up to date.

If you withdraw your consent to the use of your personal information for purposes set out in our Privacy Policy, we may not be able to provide you with access to all or parts of our websites and services.

We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes, in accordance with the Claimtech Ltd’s Retention policy, or as otherwise permitted by applicable laws and regulation. Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

9. Cookies

Cookies are small text files which are transferred from our websites or services, and stored on your device. We use cookies to help us provide you with a personalised service, and to help make our websites and services better for you.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are set in response to actions made by the user in the website and are required to identify irregular site behaviour, prevent fraudulent activity, and improve security.

You can set your browser to block or alert about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.

Functionality cookies

These cookies allow our websites and services to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

IP Address and traffic data

We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, device information, the website that you visited before ours, and the website you visit after leaving our site. We also collect some site, application, and service statistics such as access rates, page hits, and page views. We are not able to identify an individual user from traffic data or site statistics.

How to disable cookies

You may be able to configure your browser or our website or service to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our websites or services. For more information about cookies and instructions on how to disable cookies in your browser:

Internet Explorer: http://windows.microsoft.com/en-GB/internet-explorer/delete-manage-cookies

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Safari: http://help.apple.com/safari/mac/8.0/#/sfri11471

10. Further information

For further information about our Privacy Policy or our processing of data about you or if you have any queries about your rights under local law, how to update your records, or how to obtain a copy of the information that we hold about you, please contact us:

Post:Unit 16 Edward Court, Broadheath, Altrincham, WA14 5GL

Online: info@genilegal.co.uk

11. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 18th March 2020.